XV20i Variable Speed
Air Conditioner

The XV20i AC unit is one of the industry’s most efficient variable speed air conditioners; on the hottest of days it cools your home with precision, keeping you cool and comfortable throughout the day.

Testimonial

Current News & Info

Capacitors should be condemned!
This is a great example of why capacitors should be condemned for corroded wire terminals.
Read More...

Beware landscaping in the fall!!
Reminder to home owners working on their landscaping in the fall
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We are the Milo's and on11 May we purchased two complete units from your company. Our reasons were as follows: 1. My daughter found your company on the North Stone website. We then went on your website and read the many fine reviews. Additionally, we checked with a resident who sung your praises. 2. While we were considering "Integrity", we contacted Karen as how to proceed for a loan approval. She was our first "Integrity" contact and her positive attitude, personality, and willingness to answer our questions favorably impressed us. 3. Ennis had set up an appointment for 9 AM but at 8:30 AM. he called to say that he was delayed. His consideration was appreciated. When he arrived, it became apparent that he knew both the product and his presentation was both clear and concise. When he was in the house, he used the shoe coverings. We felt that he listened to our concerns and answered each question asked. He even called the Headquarters to obtain a better loan rate for us. Following our agreeing to terms, he called "Wells Fargo" to ensure that we could obtain the loan amount for the entire purchase for 0 percent interest for 36 months. "Integrity" should be well pleased with the services provided by Karen and Ennis. The fact that we could use a company whose owner is a North Stone resident was a plus for us as we strive to support local business owners.
~ Barry and Sarah Milo ~
Ian Davis serviced my two units today and did an excellent job. He was courteous, efficient and knowledgeable. As an 82 year old widow, in a full upper body cast for two broken vertebrae in my back, I am “clueless” as to the workings of my two Heat/AC units. Ian explained to me what he had done, and also for the very first time in my 45 years in this house, I know what size filters to buy! Nobody had ever taken the time and courtesy to treat me as an adult individual. So often, people of “a certain age” are either talked down to, or even worse, we are ignored ! I can not say enough about how pleased I am with the young man that you sent out to my home today. He is a credit to your company.
~ Doris Mitchell ~
They were great! Found out my a/c unit was stolen from my house the day before my closing. I worked with Kent at Integrity Heating and Cooling to have it replaced. They were very understanding and worked exceptionally well with me, my contractor, and my lender to complete the a/c replacement. I will definitely use them again as needed and recommend them to anyone.
~ Adam B. of Charlotte ~
My initial contact was Tim Reed and he was a great representative for your company. Tim's knowledge, professionalism, patience in answering my questions, and his general demeanor made me feel that Integrity Heating & Cooling was a company I could have confidence and trust in. A subsequent service visit by Lee Traxler confirmed that putting my faith and trust in your company was a good decision. These technicians are responsible for my confidence in your company and my willingness to refer others to you.
~ Loraine M. of Charlotte ~
Integrity helped us decide upon the best heating and cooling units for our home. They provided excellent service with a professional manner throughout the entire process of buying and installing our heating and cooling units. All the employees are very knowledgeable about their products and pleasant to work with!
~ Sandra M. of Charlotte ~
While we are already Integrity customers for the last 5 years since relocating, and have been absolutely pleased with their professionalism and service, we accepted other bids from different HVAC companies to replace our existing HVAC systems as they were aging out after 13 years. HVAC systems are expensive and we needed to do our research for cost savings and due diligence. We are thankful we decided to go with Integrity to install our new HVAC system! They were prompt at arriving at 7am and stayed the whole day completing the install. The onsite supervisor thoroughly explained what his crew was going to do, walking us step by step through the install process. Supervisor was available through the day for questions while kept us informed as to status completion. Upon the finished job, supervisor coached us on programming thermostat
~ Erin D. of Huntersville ~
Excellent service!!!! Prompt scheduling and time estimate by Victoria, and A++ service by Lee. Lee not only fixed our heating issue, but he outlined future repairs to keep an eye out for, and maintenance plan. He was polite, clearly knowledgeable, and made my heating & air experience much butter than I expected. I will definitely recommend and utilize them again going forward.
~ Earnst A. of Charlotte ~
I am SO happy that I called Integrity Heating & Cooling. This company is really wonderful. Their high quality service is incomparable to any other, especially in their unique way to deal with clients. When you use the word "integrity", it means "firm adherence to a code of moral, values, a quality or state of being complete", and this company has it all. I am very pleased with the fast and efficient service, the great equipment, and especially to the fine, classy way they communicate with people. HIGHLY RECOMMENDED. Thanks a lot, guys!!!!
~ Maria G. of Huntersville ~
I called in this morning because my unit was noisey. Lee arrived and did the diagnostic and found my motor was going bad. He sat down with me and explained my options, he was never rushed, he explained it so I could understand it. Later that same day he was able to get the part and get my heat up and on. Thank you Lee you did a great job.
~ Valerie W. of Huntersville ~
Andrew arrived the next day after our heating and air conditioning had various problems with it. He was very polite, attentive, and was just all around professional. Everything was fixed and he helped us out with everything we needed. Will refer to all my friends and family!
~ Paul S. of Concord ~
Kent, It is never easy to have to replace a system in a new house, especially after only 4 years and 4 months, but you and your team helped me through it. I wanted to let you know how impressed I was during the installation of my new Trane system. Andy was a true professional throughout the installation process. He arrived just before 8:00 AM and worked consistently until the job was done at 10:47 PM. He answered every question I had and never made me feel that my question was a bother to him. You are fortunate to have him on your team!
~ Phil H. of Concord ~
The most important factors in dealing with service professionals are that they are on time and that they do a thorough job at a fair price. Integrity heating and Cooling meets all of those specifications. They do two check ups a year on my heating and cooling system and I always feel that nothing is left undone after they leave my home. I would highly recommend.
~ Stewart E. of Huntersville ~
Victoria, thanks for the information. I just wanted to say how impressed we have been with everyone at Integrity. Kent was very kind and informative. The service tech did an awesome job also. He was very professional and kind. We have been so happy with the work that was done. What a difference it has made in noise level and heat comfort with the installation of the new compressor. We have finally find a heating and air company we feel like we can trust and work with for many years to come. You all are GREAT!! thanks
~ Gary F. of Huntersville ~
We want to express our gratitude to you. If you hadn't come to check our ducts on the 6th as arranged you would not have found that gas leak and we could have had a nasty accident here in our house. We also want to thank you most sincerely, for taking charge and promptly arranging for Andy to repair the leak. Andy like your self is a very pleasant, confident person. He knew what he was doing and explained everything to us. After he had repaired the leak he said he checked everything to make sure all was well with the system up in the attic. As you know we are senior citizens and are no longer able to climb ladders saftely, so we cannot see what is going on up there. We sincerely appreciate your expertise and competence. It gives us peace of mind to know we are in good hands. In fact every one that we ever have had contact with from 'Integrity' has been so helpful and nice to us. Thank you all. We are so pleased that you are 'our' A/C & Heating specialists. We would not hesitate to highly recommend Integrity Heating and Cooling. Also, Kent, Thank You for changing our filter in the high ceiling for us, that was very kind of you, it is an impossible task for us. We have received your telephone call, to call your office with our 'correct' e-mail address as yours did not get through to us either!!....We will call your office on Monday. Thanks again so much....You and Andy are terrific.
~ Frank and Norma R. of Mt. Holly ~
Just wanted to send a quick email and thank again for your great service and professionalism, I have been extremely impressed since our first meeting diagnosing the problem & finding a solution to our needs. Andy is a true asset to your company. He explained step by step what he was doing throughout the day. After almost 10 hours and two new units we now feel a level of comfort knowing Integrity will be there if the need arises.
~ Mike Z. of Huntersville ~

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The Company

 Integrity Heating & Cooling is a locally and independently owned Air Conditioning service provider proudly serving the Charlotte, Gastonia, Concord, and Lake Norman area.

We have a 35 year history of assisting our residential and commercial customers with innovative products and services that improve comfort and energy effiency while providing a healthy and safe environment in which to live and work.

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Current News & Info

Capacitors should be condemned!
This is a great example of why capacitors should be condemned for corroded wire terminals.
Read More...

Beware landscaping in the fall!!
Reminder to home owners working on their landscaping in the fall
Read More...

View News Archives

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Get in Touch

  • Phone:
    704-596-3119
  • Email:
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  • Address:
    11907 Sam Roper Drive
    Charlotte, NC 28269